Problem:  Paper is everywhere with duplicate data entry as the norm.  Tracking work and reporting are always a manual process, with poor quality data.

Sedaru:  A single app with GIS maps supporting data entry, providing instant access to relevant, quality data for all.  Work is measured, reports automated, and more informed, impactful decisions are made.

Problem:  Your systems operate in silos.  Million-dollar decisions use old data.  Paying customers remain out-of-service.  Paper piles up, and the backlog grows.  IoT related data emerges with intangible ROI.

Sedaru:  Your systems share data instantly. Decisions apply latest, relevant, analytics.  Customer service excels with office automation.  With less backlog, field services gets proactive.  IoT delivers daily, measurable operating benefits.

Problem:  Inefficient work processes persist.  Key initiatives remain disjointed across teams.  CIP Project ROIs fall short, customer service continues to dispatch & input paper work.  O&M remains reactive, running assets to fail.

Sedaru:  Streamlined processes become reality.  Customers benefit from data-driven, high-value CIP projects, transparent, real-time customer service, proactive maintenance programs, and efficient system operations.

Problem:  Decisions have unintended impacts.  Hydrants get tested, pump & valve ops spike pressure.  Pipes break losing MGs of water.  Inefficient pumping spends excess $$.

Sedaru:  Know decision impacts and be prepared.  Close valves, operate pumps, run hydrants, size pipelines virtually, before touching an asset.  Predict system pressures, fire flows, pipeline velocity, tank levels, energy $$, quality, and more.

Problem:  You need to know what to do, when, why, and how.  Institutional knowledge is retiring, and hasn’t translated to utility-wide benefits.  Harnessing that experience is mission critical.

Sedaru:  Trend and score outcomes continuously.  Measure the impact of work orders, valve status, pump controls, crew productivity, etc.  Suggest CIP alternatives with higher, quantified ROI to harness and improve upon your experience.

Problem:  The #1 priority of providing customers with safe, consistent, and cost-effective service constantly competes with the challenge of managing utility assets and business operations.

Sedaru:  Implement preemptive suggestions and operate autonomously.  Run O&M proactively, efficiently, automatically.  Your real-time, digital utility is virtually self-driving, enabling a laser-focus on Customer service.