Sedaru Smart Connect Empowers Utilities with IBM Maximo, Infor Hansen, Tyler Incode, and more

Posted by whitefrog


Sedaru Deploys Revolutionary Smart Connect© Technology,
to Advance the Connected, Communicating Smart Water Utility:
IBM Maximo CMMS, Infor Hansen CMMS, and Tyler Incode CIS Integrations, and more


ARCADIA, CA — IDModeling, Inc., the leading global provider of smart water software and services, has propelled its Sedaru software-as-a-service (SaaS) with Smart Connect© technology to seamlessly connect to, communicate with, and leverage data from computerized maintenance management and customer information systems (CMMS and CIS, respectively).  Sedaru is the industry’s leading smart water operating software, serving as the single source of data to the enterprise, unifying static, silo’d systems, and distributing real-time analytics to the organization for both asset and operational management, so utilities can anticipate operations, understand impacts, and solve problems with unprecedented situational awareness from the office to the field.

Sedaru Smart Connect powers a secure, bi-directional communication to industry-standard CMMS and CIS, enabling a utility’s work order system or customer information system to be accessed by more users in the office and the field, to track, trend and monitor work, dispatch and receive work, complete labor hours, material costs, and vehicle/equipment tracking, while providing enterprise-wide insight into past and present events, furthering communication between staff and customers to meet and sustain exceptional service levels.   Sedaru provides an elegant, consistent interface to all users, facilitating seamless usage irrespective of the backend information system.

“The water industry is replete with static, disconnected information systems, and challenged to advance utilities with the real-time analytics needed to meet today’s historic challenges,” said Paul Hauffen, IDModeling’s CEO. “Sedaru’s Smart Connect technology enables thousands of utilities with the opportunity to unlock and extend the useful life of existing information systems, to reintroduce significant ROI from these systems, and elevate the organization’s knowledge-base with immediate access to previously silo’d data for real-time decision support.”

Sedaru’s Smart Connect technology has deployed with progressive utilities, large and small, to bridge and illuminate disconnected data, systems, and departments, progressing Sedaru’s mission to (r)Evolutionalize Water through the connected, real-time utility.  The below utility testimonials represent examples of recent Smart Connect deployments within the U.S.


Empowering Santa Clara Valley Water District:  Sedaru & IBM’s Maximo CMMS

“Santa Clara Valley Water District successfully completed a Sedaru integration with our Maximo CMMS.  Sedaru’s Smart Connect technology provides a map-driven, real-time, bi-directional connection between our Maximo administrators and field staff that will enable our maintenance crews to view and close out their work orders in the field.  We are excited to rollout this new paperless process that allows staff to capture information in the field!” 

– Erin Baker, Engineering Unit Manager


Connecting Western Municipal Water District:  Sedaru & Infor Hansen CMMS

“Sedaru’s easy-to-use, GIS-enabled platform for field mobility has our team at Western Municipal Water District (WMWD) very excited about unlocking our Infor Hansen work management system to field crews.  Sedaru’s real-time, bi-directional integration with Infor Hansen provides access to our water, sewer, and recycled water asset data while also capturing information for the enterprise, rather than kept in data silos.  This is an important step for WMWD to help take our productivity from problem finding to problem solving.” 

– Greg Duecker, Director of Administration & Christopher Fike, Deputy Director of Operations


Enabling Phelan-Piñon Hills Community Services District:  Sedaru & Tyler Incode CIS

“Sedaru integrated with Tyler Incode to enable real-time, bi-directional, map-driven communications between our customer service department and field staff to support Phelan-Piñon Hills Community Service District’s connected water business.  The fact that our customer service team 1) doesn’t have to print paper, for 2) our field crews to manually complete, that 3) adds to the backlog that needs to be entered into our Incode system, is huge!  We expect this Sedaru Smart Connect integration to pay for itself within the first 6 months of deployment, and have our utility maintenance, operations, engineering, and customer service departments connected and operating with new levels of efficiency.” 

– Don Bartz, General Manager & George Cardenas, Engineering Manager



About Sedaru: Sedaru is the leading smart water enterprise software and provider of predictive analytics content for the smart water industry. Sedaru propels the internet of things to prepare water/wastewater utilities for their mission critical tasks and to take control of what happens next™. Sedaru saves failing infrastructure, reduces water loss and energy costs, enables compliance, and powers informed decisions across the utility enterprise.


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